All personal and financial data transmitted to and from ph 33 is protected using industry-standard SSL/TLS encryption protocols.
ph 33 fully complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission of the Philippines.
ph 33 does not sell, rent, or trade your personal information to third parties for their own marketing purposes — ever.
You have the right to access, correct, and request deletion of your personal data held by ph 33 at any time through our support team.
ph 33 collects only the personal data that is strictly necessary to provide our services, verify your identity, and comply with legal obligations.
In the unlikely event of a data breach affecting your personal information, ph 33 will notify you and the National Privacy Commission within the timeframes required by law.
Your Privacy Matters: This Privacy Policy describes how ph 33 ("ph 33," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "Player") of the ph 33 platform at ph-33.app. By registering an account or using the ph 33 platform, you acknowledge that you have read and understood this Privacy Policy.
ph 33 is committed to protecting the privacy and personal data of all players who use our online casino platform. This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.
This Policy applies to all personal information collected through the ph 33 website, mobile-optimized platform, customer support channels, and any other services offered under the ph 33 brand. It does not apply to third-party websites or services that may be linked from our platform — those are governed by their own privacy policies.
We encourage all ph 33 players — whether you're based in Metro Manila, Cebu, Davao, Iloilo, or anywhere else in the Philippines — to read this Policy carefully so you fully understand how your personal data is handled.
For the purposes of the Data Privacy Act of 2012, ph 33 acts as the Personal Information Controller with respect to the personal data collected from players using the ph 33 platform. This means ph 33 determines the purposes and means by which your personal data is processed.
Where ph 33 engages third-party service providers to process personal data on our behalf (for example, payment processors or identity verification providers), those parties act as Personal Information Processors and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable Philippine law.
When you create a ph 33 account, we collect:
To comply with anti-money laundering regulations and to verify your identity, ph 33 may collect:
When you make deposits or withdrawals, we collect transaction records including payment method details (e.g., GCash mobile number, BPI/BDO account reference), transaction amounts in Philippine Peso (₱), and timestamps. We do not store full credit or debit card numbers on our servers.
We automatically collect certain technical data when you use the ph 33 platform, including:
If you contact our support team via live chat or email, we retain records of those communications, including the content of your messages and any attachments you provide, for quality assurance and dispute resolution purposes.
ph 33 collects your personal data through the following means:
ph 33 uses your personal data for the following purposes:
Under the Data Privacy Act of 2012, ph 33 processes your personal data on the following legal bases:
ph 33 may share your personal data with trusted third-party service providers who assist us in operating the platform. These include payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank partner gateways), identity verification providers, fraud detection services, cloud hosting providers, and customer support software vendors. All such providers are contractually bound to process your data only as instructed by ph 33 and in accordance with applicable Philippine privacy law.
ph 33 may disclose your personal data to government agencies, regulatory bodies, law enforcement authorities, or courts where required to do so by law, court order, or in connection with legal proceedings. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments, as well as disclosures to PAGCOR or other relevant gaming regulators.
In the event of a merger, acquisition, or sale of all or part of ph 33's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is handled as a result.
ph 33 does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own independent marketing or commercial purposes. Your data is not a product at ph 33.
ph 33 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, ph 33 will securely delete or anonymize that data.
ph 33 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
While ph 33 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for maintaining the confidentiality of your ph 33 login credentials and for notifying us immediately if you suspect any unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph 33:
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14 of this Policy. We will respond to all verified requests within thirty (30) days, or within such other timeframe as required by law.
Marketing Opt-Out: If you no longer wish to receive promotional emails or SMS messages from ph 33, you may opt out at any time by contacting our support team via live chat or by emailing us at [email protected]. Opting out of marketing communications will not affect your ability to use the ph 33 platform or receive transactional notifications.
Cookies are small text files placed on your device when you visit the ph 33 platform. They help us recognize your device, remember your preferences, and improve your overall experience on the platform.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph 33 platform. For more information on managing cookies, refer to your browser's help documentation.
The ph 33 platform is strictly intended for individuals who are 21 years of age or older. ph 33 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the ph 33 platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.
ph 33 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players via the email address or mobile number on file, or through a prominent notice on the ph 33 platform, at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the ph 33 platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed of how ph 33 protects your data.
ph 33 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact our DPO or support team:
Our support team serves players across the Philippines — from Makati and Quezon City to Cebu, Davao, and beyond — and is available around the clock to address your privacy concerns.